Late entry or exit triggers can occur, and they usually fall into two categories:
1. Technical Issues
These can involve various factors—system delays, data discrepancies, or connectivity issues. If you suspect a technical fault, the best course of action is to reach out to our Customer Support team for assistance.
2. Strategy Conditions (most common cause)
Often, late triggers happen because of how your strategy is structured - particularly when using time-based indicators like moving averages.
Let’s break it down with an example:
In this strategy, you're using 1-hour moving averages, which means:
The first candle of the day starts at 09:30 EST (market open)
Each subsequent hour is treated as a new data point
The final 1-hour candle closes at 16:30 EST, after the market has closed
If your condition (e.g., a moving average crossover) is only confirmed at the close of the last candle, the strategy will trigger at 16:30 EST - even though the market is already closed.
What happens next?
If your strategy is marked “Waiting for Execution”, don’t worry - this simply means the order is queued and will be executed when the market opens again.
The execution price in this case will be the opening price of the security during the next trading session.
How to prevent after-hours triggers
If you want to avoid entries outside of market hours, simply add a time condition to your strategy.
For example:
This helps ensure your strategy only triggers within the time range you specify - keeping everything within market hours.
Note: All screenshots and examples are for technical demonstration purposes only. They should not be considered as recommendations for any specific trading strategy, nor do they constitute any form of advice. Please click here for further explanation