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How to contact us

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Written by Josh
Updated over a week ago

We understand that an awesome customer experience is part of the package and we believe all users should get the best treatment. 

How can you contact us?


If you cannot find what you're looking for in our help center then please feel free to contact us through our chat window which you can find in the platform on the bottom right.


If you can't access the chat, you can also send us an email to:


Another place to get our attention is on our Discord channel (under the customer-support channel):

You can reach us with questions, suggestions, feedback, or anything else you want to share. We are always happy to hear what our traders think and how we can improve!

*Please note that all screenshots and examples are only shown for the purpose of a technical demonstration and should not in any way be construed as recommending any type of trading strategy and they do not constitute any form of advice. Please click here for further explanation.

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