Late triggers are possible and occur due to a couple of reasons;

  1. Technical issues; As this can have many variables, it's best to contact our customer support department to resolve the issue.

  2. Conditions in strategies; This is the most common cause of late triggers and should be investigated first before reverting to a technical fault.

Let's take a quick look at why the condition (below) may cause a late entry.

It is possible that a strategy like this could trigger at 16:30 (EST), after the market has closed. This may transpire since;

  • this strategy is looking at 1-hour moving averages.

  • As such, the first hour would begin at the start of the trading session, 09:30 (EST) and 10:30 (EST) would be the close, and so on.

  • The last calculation for the day that the strategy is going to make will be at 16:30 (EST) after the last 1-hour candle has closed.

  • So, if the moving averages cross on the close of the final 1-hour candle, then your strategy will trigger an entry.

Important to note is that;

  • If the status of your strategy is "Waiting for Execution", don't worry, it will change status when the trading session opens next.

  • If an entry is triggered after hours, the execution price will be the opening price of the respective security in the next trading session.

To prevent aftermarket triggers, you could use a time condition such as;

*Please note that all screenshots and examples are only shown for the purpose of a technical demonstration and should not in any way be construed as recommending any type of trading strategy and they do not constitute any form of advice. Please click here for further explanation.

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